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Our prices will increase on May 15th due the global Cocoa Crisis – More info here
FAQ's
Got questions? Find answers to commonly asked queries.
You can appreciate the full Afrikoa Chocolate experience when visiting our artisanal retail pod located at Makers Landing, Cape Town Cruise Terminal, South Africa. Our friendly retail team will expertly guide you through our decadent world of chocolate to discover your favourite Afrikoa Chocolate.
For customers located outside of Cape Town, we have an online store, which is accessible from our website, where you will be able to purchase from our extensive selection of chocolate bars, truffles, bonbons and much couverture, delivered to your door anywhere across South Africa.
Afrikoa Chocolate has made a promise that our chocolate will always be ‘Made of Africa’ using only the finest cocoa beans that have never left the continent. We source our cacao beans directly from farmer cooperatives in Tanzania and produce over 100 product variations in our factory in Cape Town, South Africa.
Afrikoa Chocolate offers you a wide variety of chocolate variants including chocolate bars, truffles, bonbons and chocolate couverture to enjoy.
The Afrikoa range of bars includes:
- 37% Milk
- 37% Milk with hazelnuts
- 46% Oat M!lk
- 55% semi-sweet
- 55% semi-sweet with coffee
- 70% dark
- 80% sugar free and
- 80% sugar free with almonds
- Roasted macadamias in white chocolate with rooibos
- Roasted hazelnuts in 70% dark chocolate
- Roasted almonds in 70% dark chocolate
- Pineapple pieces in 55% semi-sweet chocolate and
- Pecan nuts coated in 55% chocolate with coffee
It takes 12 steps to turn a cocoa bean into a chocolate bar, and requires a special collaboration between cocoa farmer and chocolate maker to create the perfect chocolate bar.
Chocolate should taste like so much more than just ... chocolate.
Just like wine develops flavours based on where the grapes are grown, cacao beans take on the unique and distinct flavour of the environment it is grown in. Our beans have earthy, floral and fruity notes because of the rich Tanzanian soil and the surrounding fruit farms.
To create the most complex flavours we have developed a fermentation process that reveals these notes and preserves them for you to enjoy.
This dedication to excellence throughout the process is what we refer to as Bean-to-Bar, and you will instantly notice the difference.
Afrikoa is proud to be the only chocolate producer in Africa that uses purely heirloom cacao beans. Ancient heirloom cacao beans, also known as the ‘diamonds’ of cacao beans, are of vital cultural and culinary significance. Our chocolate is naturally organic and contains no gluten, GMO’s or palm oil.
Direct trade is so much more than ‘Fair Trade’ because it does not depend on grants in any way. By trading directly with cacao farmers, they earn significantly more as there are no ‘middlemen’ involved. That means these farmers are able to support their families while able to make the investments required to continue producing the finest cacao beans.
For us Direct Trade requires a special collaboration between farmer and chocolate maker in success, ethical practices and professionalism, which results in the perfect chocolate bar.
Afrikoa offers a bean to bar and tasting experience through CityPass. Bookings are essential to ensure you do not miss out. Watch this space for an increased offering of different chocolate experiences.
Our online store accepts EFT, Visa and Mastercard payments. In store we accept cash, Visa and Mastercard, and we can also send a payment link.
Orders are processed within 1-3 business days, and should be delivered to your door between 1 and 5 business days later.
The provision of goods and services by AFRIKOA PTY LTD is subject to availability. In cases of unavailability, AFRIKOA PTY LTD will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10% administration fee. Should you not be satisfied with your order, please contact us at info@afrikoa.com.
On confirmation of your order, you will be sent a waybill number linked to our courier partner where you will be able to conveniently track your order from there.
We realise life happens and you may need to cancel or change your order. Should this be the case, please email us at info@afrikoa.com and we will gladly assist you. Please be advised that certain conditions to cancellation and changes apply.
We are able to wrap gifts with a beautiful Afrikoa Chocolate ribbon.
No, we do not have a minimum order value.
Our experienced customer service team members will be happy to assist you. Simply contact us at info@afrikoa.com
The offering on this website is only available for delivery within South Africa. Should you wish to purchase internationally, please contact us at info@afrikoa.com where we will assist where possible.
You can easily create an account at checkout, where you can save your name, address and contact details for quick and easy checkout. We do not save card details, so you will need to input those to check out.
All online orders need to be placed through our website, however, should you have any questions or wish to speak to someone, please feel free to call our retail store at any of the following numbers:
+27 21 551 1806
+27 84 295 1740
+27 72 459 0247
Or email us at info@afrikoa.com
Please keep an eye on our social media platforms for any discounts and promotions that may be available. Alternatively, please contact us at info@afrikoa.com
Afrikoa believes in direct trade, which allows us to deal directly with the cacao farmers and cut out any intermediaries. This ensures that farmers receive more income for their invaluable and hard work. Direct trade is much more than Fair Trade. It’s an investment in a common goal and future success.
Our beans are sourced directly from Co-operative farmers located in Kyela, Tanzania. Visit our Impact page for more information.
Afrikoa prides itself for its ethical and transparent cacao supply chain.
Historically we have been able to purchase up to 50 tonnes of cacao beans per year.
Going forward we would like to see that grow to between 75 and 100 tonnes within the next two years.
We pre-finance the purchase of the cacao beans, which removes delays in the farmers being paid for their produce and we are actively working with the farmers to achieve their international organic certification credentials.
Possibly the most important work we do is advocacy for a chocolate industry free from child labour, unethical employment and payment practices and the irreplaceable contribution that Africans make to the chocolate industry and value chain.
Get in touch and we’ll make it happen.
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